Payment Options & Cancellation Policy
PAN No.: 303968483 (Nepal Tax Office)
License No.: 1097 / 066 (Ministry of Nepal Tourism)
Nepal Guide Treks & Expedition P. Ltd. is Nepal base adventure company and fully licensed and registered in various department of Government of Nepal.
"Trekking & walking, climbing & mountaineering in remote parts of this Himalayan countries carries an inherent risk due to the weather cause injury and death, this is beyond our control. Always we do our best to reduce any risks and hazards to our capacity, still there are chances of accidents happening, and in this you must agree.
The booking trip must be completed by email or fax and returned to us with a copy of your passport and 20% of total amount in advance. The outstanding balance should be made upon your arrival at our office in Kathmandu before the trip departure date.. If the balance remains unpaid before the trip departure date we reserve the right to cancel your booking and will forfeited your deposit.
Please make cheque payable to Nepal Guide Treks & Expeditions (P) Ltd and post it to the address below:
Nepal Guide Treks & Expeditions (P) Ltd.
G.P.O. Box: 8122, Thamel, Kathmandu, Nepal
Nepal Guide Treks & Expedition (P) Ltd
US$ Dollar Account No.: 01601010022899
Bank : Nepal Investment Bank, Thamel, Kathmandu Nepal.
Swift Code: NIBLNPKT
Telephone: +977-1-4412865, 4412764
Cancellation of a confirmed booking must be made by the Client in writing either in written documents or on an email. Cancellation shall valid with approval from the company after receiving document. All advance payment will be refunded in full or less the following cancellation charges:
For Mountain Expedition / Climbing:
- Above 45 days before departure 15% of the total cost (advance payment) refund.
- 45 days or less before departure no refund.
For Trekking / Hiking / Tour:
- Above 45 days before departure full payment (advance payment) refund.
- 45-15 days before departure 50% of the total cost (advance payment).
- 14-8 days before departure 75% of the total cost (advance payment).
- 7 days or less before departure no refund.
We would not be responsibility for any feature of your holiday affected by war, threat of war, civil strife, strikes, acts of terrorism, natural disasters, weather conditions, fire, technical transport problems /or Acts of God or any delays or expenses incurred as a result.
We cannot accept any responsibility for any loss or damage to property; they are carried at the owner's risk, even when carried by a porter.
The set itinerary must be taken as an indication of what we hope to do, and not as a contractual obligation. It is a condition that you accept this flexibility and we cannot be responsible for any delays, expenses incurred, or alterations, however caused.
You agree to abide by the decisions of the tour leader, guides and anyone who represents Nepal Guide Treks & Expedition.
Nepal Guide Treks & Expedition, our tour leaders, guides and anyone else working in association with us, cannot be held responsible for accident, injury, illness or death in case of potential hazards involved in such a trip.
Under the Nepalese laws, rules & regulation, If you commit any illegal act or behave in such a way as to endanger the safety, enjoyment or welfare of the group, the tour leader or guide may ask you to leave the holiday without a refund. Unless prearranged, any client leaving the tour will not be entitled to a refund.
Be mindful: Medical vaccinations, obtaining visas, travel insurance and other preliminary arrangements are entirely the client's responsibility.
You must be covered by insurance that must include evacuation, medical and personal accident risks, helicopter rescue, where appropriate, and repatriation and cancellation. We must have evidence of adequate insurance cover before you travel.